Welcome to Glam Revolution Unisex Salon ("Company," "we," "our," or "us"). These Terms & Conditions ("Terms") govern your access to and use of our website, online booking platform, WhatsApp communication, telephone services, social media pages, and all beauty and salon services provided by Glam Revolution Unisex Salon.

By visiting our website, scheduling an appointment, purchasing products or services, or communicating with us through any platform, you acknowledge that you have read, understood, and agreed to comply with these Terms. If you do not agree with any part of these Terms, please refrain from using our website or services.

01 About Glam Revolution

Glam Revolution Unisex Salon is a professional beauty salon committed to providing high-quality beauty, wellness, and personal grooming services. Our offerings include hair care, skin care, nail services, makeup, bridal packages, grooming, and related beauty treatments. Our website provides information about our services, pricing, offers, appointment scheduling, customer support, and beauty-related resources.

02 Acceptance of Terms

By using our website or booking our services, you confirm that you:

• Are at least 18 years old or have parental consent
• Have the legal capacity to enter into a binding agreement
• Provide accurate and truthful information
• Agree to comply with all applicable laws and regulations

03 Services Offered

Our services include haircuts, styling, coloring, smoothening, keratin treatments, hair spa, facials, skincare, makeup, bridal packages, nail extensions, manicure, pedicure, waxing, threading, grooming, consultations, and seasonal beauty packages. Services may be modified, added, or discontinued without prior notice.

04 Appointment Booking

Appointments can be made through our website, WhatsApp, phone, social media, walk-ins, or approved booking platforms. All booking requests are subject to confirmation from our team. We reserve the right to reschedule or cancel appointments due to operational requirements, staff unavailability, or unforeseen circumstances.

05 Customer Responsibilities

Customers must:

• Provide accurate personal and contact information
• Arrive on time for scheduled appointments
• Disclose any allergies, medical conditions, or sensitivities prior to treatment
• Follow aftercare instructions provided by our staff
• Behave respectfully towards staff and other customers

06 Arrival & Late Policy

We request that you arrive 10–15 minutes before your scheduled appointment time. Late arrivals may result in reduced service time to accommodate subsequent bookings. In cases of significant delay (more than 20 minutes), we may need to reschedule your appointment entirely.

07 Cancellation & Rescheduling

Appointments should be cancelled or rescheduled at least 24 hours in advance. This allows us to offer the time slot to other clients. Repeated no-shows or late cancellations may require advance payment for future bookings. We appreciate your cooperation and understanding.

08 Pricing & Payments

Prices for our services are subject to change without prior notice and may vary depending on service requirements, hair length, skin type, or additional products used. We accept the following payment methods:

• UPI (Google Pay, PhonePe, Paytm)
• Credit & Debit Cards
• Net Banking
• Cash
• Digital Wallets
• Other approved payment methods

Payment is due after service completion unless otherwise specified.

09 Promotional Offers

Discounts, memberships, loyalty rewards, and promotional offers are subject to their respective terms and conditions. Offers may be modified or withdrawn at any time without prior notice. Promotional offers cannot be combined unless explicitly stated.

10 Gift Cards & Memberships

Gift cards and memberships are generally non-transferable, non-refundable, and may carry validity periods. Please check the specific terms associated with your gift card or membership at the time of purchase. Expired gift cards or memberships cannot be redeemed.

11 Health & Safety

Customers must disclose allergies, pregnancy, medical conditions, recent cosmetic procedures, or any other health concerns before receiving any treatment. A patch test may be required before certain treatments (such as coloring or chemical services) to ensure your safety. We prioritize the well-being of every client.

12 Service Results

Results of beauty and grooming services vary depending on individual hair type, skin condition, lifestyle, aftercare routine, and environmental factors. While we strive for excellence in every service, specific outcomes cannot be guaranteed. We encourage open communication with our stylists about your expectations.

13 Product Sales

Professional salon products sold at our premises should be used as directed. Opened or used products are generally not eligible for return or exchange unless defective or required by applicable consumer protection laws. Please inspect products at the time of purchase.

14 Hygiene Standards

We maintain strict hygiene protocols by sanitizing all equipment, sterilizing reusable tools after each use, using disposable items where applicable, and following industry-standard cleanliness practices. Your health and safety are our top priority.

15 Intellectual Property

All website content including logos, text, images, graphics, videos, designs, and branding materials belongs to Glam Revolution Unisex Salon and is protected by intellectual property laws. Content may not be reproduced, distributed, or used without our express written permission.

16 Website Usage

Users must not misuse our website in any way. Prohibited activities include:

• Uploading harmful content, malware, or viruses
• Scraping data or attempting to extract information
• Engaging in unlawful or fraudulent activities
• Attempting unauthorized access to our systems
• Using the website in a way that disrupts service for others

17 Third-Party Services

We may integrate third-party services such as payment gateways, Google Maps, WhatsApp, Instagram, and Facebook. These services operate independently, and their respective privacy policies and terms apply. We are not responsible for the practices or content of third-party platforms.

18 Privacy

Use of our services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our services, you consent to the data practices described in our Privacy Policy.

19 Limitation of Liability

Our liability is limited to the amount paid for the relevant service. We are not liable for:

• Undisclosed allergies, medical conditions, or sensitivities
• Third-party service failures (payment gateways, internet, etc.)
• Events beyond our reasonable control
• Indirect, incidental, or consequential damages

20 Force Majeure

We are not responsible for delays or inability to perform services caused by natural disasters, pandemics, government actions, internet outages, power failures, or similar events beyond our reasonable control.

21 Changes to These Terms

These Terms may be updated at any time without prior individual notice. Changes will be posted on this page with an updated effective date. Continued use of our website or services after any modifications constitutes acceptance of the revised Terms. We encourage you to review this page periodically.

22 Governing Law

These Terms are governed by the laws of India. Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts where Glam Revolution Unisex Salon operates (Delhi, India).

23 Contact Us

If you have any questions, concerns, or feedback regarding these Terms & Conditions, please reach out to us through any of the channels below. We are happy to assist you.