Privacy Policy
Your privacy is important to us. Learn how we handle your personal information with care and transparency.
Welcome to Glam Revolution Unisex Salon ("Company," "we," "our," or "us"). We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your personal information when you visit our website, book appointments, purchase products or services, communicate with us through WhatsApp, phone, email, social media, or use any of our online or offline services.
By accessing our website or using any of our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.
01 Information We Collect
Personal information may include your full name, mobile number, email address, address (if provided), date of birth, gender (optional), profile photo (optional), and emergency contact details where applicable.
Appointment information may include preferred date and time, selected services, preferred stylist, special requests, appointment history, and booking notes.
Payment information may include transaction ID, payment status, payment method, and invoice details. We do not store card numbers, CVV, UPI PINs, or banking passwords.
02 Information Collected Automatically
We may automatically collect your IP address, browser type, device information, operating system, website usage statistics, pages visited, session duration, referral source, cookies, and approximate location where permitted.
03 How We Use Your Information
We use your information to:
- Manage appointments and process payments
- Send confirmations, reminders, and updates
- Respond to inquiries and customer support requests
- Improve our services and personalize customer experiences
- Maintain records and process refunds where applicable
- Prevent fraud and comply with legal obligations
04 WhatsApp Communication
If you contact us via WhatsApp, you consent to receiving appointment confirmations, reminders, booking updates, payment notifications, customer support messages, and promotional communications where you have provided consent. You may opt out of marketing messages at any time by replying "STOP".
05 Marketing Communications
With your consent, we may send promotional offers, discounts, loyalty rewards, new service announcements, beauty tips, and event invitations. You may unsubscribe at any time via the link in our emails or by contacting us directly.
06 Cookies Policy
Our website uses cookies to remember preferences, improve website performance, analyze traffic, personalize content, and measure marketing effectiveness. You may disable cookies in your browser settings, though some features may not function properly.
07 Sharing Your Information
We do not sell your personal information. We may share it only with trusted service providers such as:
- Payment gateways and financial processors
- Website hosting and maintenance providers
- Appointment booking platforms
- WhatsApp Business Platform
- Email service providers
- IT support and security partners
- Professional consultants and legal advisors
- Government authorities where legally required
08 Data Security
We use industry-standard security measures including SSL encryption, secure servers, password-protected systems, restricted employee access, firewalls, regular software updates, and backup procedures to safeguard your information.
09 Data Retention
We retain personal information only as long as necessary for providing services, maintaining business records, resolving disputes, complying with legal obligations, and meeting accounting requirements.
10 Your Rights
You may request:
- Access to your personal information
- Correction or updating of inaccurate data
- Deletion of your personal information (subject to legal limitations)
- Withdrawal of marketing consent
- Objection to certain processing activities
- A copy of your personal data in a portable format
To exercise any of these rights, please contact us using the details below.
11 Children's Privacy
Our services are not intended for children under 18 without parental or guardian supervision. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal data, we will take steps to delete it.
12 Third-Party Websites
Our website may contain links to third-party platforms including Instagram, Facebook, WhatsApp, Google Maps, payment gateways, and booking services. Their privacy practices are governed by their own policies, and we encourage you to review them.
13 International Data Transfers
Where necessary, information may be processed or stored by trusted service providers located in other jurisdictions while maintaining appropriate safeguards in accordance with applicable data protection laws.
14 Legal Compliance
We may disclose information where required by law, court order, regulatory authority, or to protect our legal rights and prevent fraud or illegal activities.
15 Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.
16 Your Consent
By using our website or services, you consent to the collection, use, storage, and disclosure of your information as described in this Privacy Policy.
17 Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please reach out to us: